Can I manage many numbers from one account?

Yes — run a separate agent, voice, and script per client number, all from one dashboard.

Can each client see their own calls?

Calls are organized per client space; sharing scoped access to a client is on the roadmap.

The caller only ever hears your client's brand and the AI disclosure — Diala never names itself to them.

06 · Agencies & studios

Answer For Every Client, On-Brand.

Agencies juggle a dozen inboxes and as many phone lines. Diala gives each client a voice and a script, and routes what comes in to the right person.

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When you answer for clients, a dropped call is their reputation and your retainer. Staffing a human desk per client doesn't scale; one generic voicemail for all of them isn't an option.

What you get

How Diala works for agencies & studios.

A voice per client

Each client gets their own number, voice, and prompt, so callers hear that brand — not a shared, generic greeting.

Route to the right team

Every call is captured as a structured record tagged to its client, so the transcript reaches whoever owns that account.

Bill the coverage

Answering becomes a productized line item: spin up a number and a prompt per client in minutes, with each client's calls kept in their own isolated space.

FAQ

Good to know.

Can I manage many numbers from one account?: Yes — run a separate agent, voice, and script per client number, all from one dashboard.
Can each client see their own calls?: Calls are organized per client space; sharing scoped access to a client is on the roadmap.
Is it white-label?: The caller only ever hears your client's brand and the AI disclosure — Diala never names itself to them.

Stop missing the line.

Hand it to diala.

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