July 2026
Pay-as-you-go credits
Diala moved off subscription tiers. Buy credits once, then every call debits your balance at the published per-minute rate for the model and voice that assistant uses — billed for the seconds it actually ran.
Changelog
Every shipped improvement, in one place — new voices, new languages, and the fixes that make the phone just work.
Release notes
Newest first.
July 2026
Diala moved off subscription tiers. Buy credits once, then every call debits your balance at the published per-minute rate for the model and voice that assistant uses — billed for the seconds it actually ran.
June 2026
A Shopify app that connects your store to Diala, so the agent can answer order-status calls against real order data instead of guessing.
June 2026
Assign any supported model per assistant — economy voices through frontier reasoning — with the per-minute rate published up front for each one.
June 2026
Agents book against a real schedule: configured hours, holidays, and slots already taken. The agent offers only times that are genuinely free instead of finding out at save time.
June 2026
Group an agent's notes, contacts, and records into a Space, and start from a template built for your line of work rather than a blank prompt.
May 2026
Greetings, prompts, and the framing the caller hears are now localized end to end, with native voices for each language.
May 2026
Flip one toggle to forward your real line to Diala. The app dials the carrier codes for you — no IT, no contract.