The Phone That Picks Itself Up.

A phone that finally answers itself.

Diala was started by people who'd been on the wrong end of one too many missed calls — the school nurse, the plumber confirming a window, the recruiter offering an interview, the friend in a rough night. Voicemail caught none of it. Voicemail catches nothing.

The premise is small and stubborn: an AI should be able to pick up the phone, sound like a person, and take a real message. Not a transcript of silence. Not a chatbot pretending. A short, human conversation that ends with something you actually want to read.

What we ship

• A dedicated phone number the moment you sign up.
• An AI voice agent that greets callers by name, listens, asks the question you'd ask, and writes you a clean summary.
• A dashboard to see who called, what they said, and what the agent promised on your behalf.
• A mobile app that quietly forwards your real line to Diala whenever you can't pick up.

What we don't do

We don't sell your data, we don't train models on your calls, and we don't pretend the AI is a person. The very first sentence on every call names it as an AI assistant speaking on your behalf — "Hi Maria, this is Ava, Dr. Lee's AI assistant. How can I help?" That honesty is load-bearing. It's also required in a growing number of the places we operate, and it's right regardless.

The stack, briefly

Diala runs on AWS. Cognito handles auth. Bedrock runs the model. Polly does the voice. DynamoDB stores the call log. Twilio carries the phone line. Your calls and records are scoped to your account and isolated from every other tenant — the Security page spells out exactly where each piece runs and what we store.

Where we're going

The product roadmap is short: better caller context (we already pull from your contacts, we want to pull from your calendar and CRM), more languages, and a higher-trust mode for regulated industries. If you want to talk about any of it — hello@diala.ai.